Emergency 01761 411705
Paulton Surgery 01761 411705
Radstock Surgery 01761 257959

Covid-19 update: Client advice on what to do during the Coronavirus crisis

Pet Advice

The best advice for you and your pet

  • Allergies
  • Taking Your Cat to the Vets
  • Poisons & Toxins
  • Pet Passports
  • Neutering
  • Pre-Op Preparation


From environmental substances like pollen, mould or dust mites, to parasites such as fleas and mites, or food allergies, there are lots of things that can cause pet allergies.

If your dog or cat is gnawing at their skin, chewing its paws or scratching generally, it may be suffering from an allergy skin condition.

Other signs you may be seeing include:


  • Face rubbing
  • Itchy, red skin
  • Head and ear shaking
  • Hair loss


  • Hair loss in an even, symmetrical pattern
  • Large patches of red skin
  • Red, crusty rash or very small bumps
  • Open sores on the head and neck

If you think your pet is showing any of the signs above, please seek advice from one of our vets.

Together we can help make your pet’s life comfortable again!

Taking Your Cat to the Vets

1. The Cat Carrier
Choose your cat carrier wisely, think about how you will get your cat into it, is it secure, can you comfortably lift it? Line the carrier with absorbent material in case your cat makes a 'mess'.

2. Getting Your Cat Used to the Carrier
Keep your cat carrier out in the house, feed your pet in the carrier, or even use the carrier as your cat's bed.

3. Anticipate
Do not feed your cat a large meal before travelling. Get yourself ready before loading the cat into the carrier to limit the time they spend in there.

4. Transport
Cover the carrier with a blanket, secure the carrier in the car so it cannot move around during the journey.

5. Appointments
Book appointments at cat-only clinics or sit in the cat-only part on the waiting room to avoid stress from dogs.

6. Ask for Advice
Ask your friendly veterinary team about calming products e.g. Feliway and Zyklene. These are both available from reception and can help alleviate stress. 

7. Road Trip
Get your cat used to travelling in the car from an early age by taking them on short journeys.

8. Familiarisation
Regularly bring your cat to the vet even if it's just for a weight check to get them familiar with the environment. Don't only bring them to the vets when there is a problem.

9. Prepare
Ensure your cat is surrounded by familiar smells, putting a blanket they like or an item of your clothing in the carrier can make them feel more secure.

10. Try to Stay Calm Yourself!
Cats are very sensitive and will pick up on your emotions.

Poisons & Toxins

Substances and items that can be toxic to cats and dogs include many which you may have heard of before as well as some less common ones! The following list includes some possible examples of substances and is not a definitive list. If you suspect your pet has been poisoned, seek veterinary advice, identify the substance, collect any packaging which may help your vet with diagnosis and treatment and do not attempt to make your pet vomit (unless instructed to by the vet).

Human Foods

  • Chocolate
  • Onions
  • Grapes (Raisins, Sultanas, Fruitcake etc.)
  • Liquorice
  • Some sugar free items containing Xylitol

Human Medicines

  • Paracetamol (Acetaminophen)
  • Ibuprofen/Nurofen
  • Psoriasis Cream (Dovonex)
  • Asthma Inhalers (Salbutamol)

Home and Garden

  • Washing Liquitabs (e.g. Persil/Bold etc).
  • Rubbish/ Waste/ Refuse
  • Lilies
  • Daffodils
  • Ethylene Glycol (Antifreeze)
  • Anticoagulant rodenticides (Rat poisons)
  • Metaldehyde (Slug bait)
  • Paraquat (Weedkiller)
  • Blue green algae
  • Permethrin
  • Ivermectin
  • Adder Bites

If you think your pet has been poisoned or has been in contact with a toxic substance, contact us.

Pet Passports

If you are planning on taking your dog, cat or ferret on holiday abroad, it is important to plan ahead and ensure that your pet has a valid Pet Passport which is issued by your vet. In 2012 the Pet Travel Scheme rules were relaxed for travel to EU member states and listed 3rd countries (information on these can be found here). Any pets re-entering the UK from these countries must have the following (tap for more information):


This is a small microchip (about the size of a grain of rice) inserted under the skin and provides your pet with a unique identity number which can be detected by an electronic scanner.

Rabies Vaccination

After the microchip has been implanted your pet will require a rabies vaccination (this can be done on the same day as the identichip but this must be implanted first).  

You must wait 21 days after the vaccination (or the last of the primary course of vaccinations) before your pet can enter another EU or non-EU listed country.  

After the first vaccination and waiting period, you can enter the UK whenever you like as long as booster vaccinations are given on time, booster requirement can be discussed with our vets.

Rabies vaccination rules differ for pets entering from outside the EU or from Non-Listed countries and will require blood tests 1 month after the injection was given to ensure that the vaccination was effective. After a satisfactory blood test there is a statutory 3 month waiting period before entry to the UK can occur. If this test is negative you will have to re-vaccinate your pet, so it is important to plan well ahead of travel.  

Your pet can now be issued with a Pet Passport by one of our Veterinary Surgeons.

Tapeworm Treatment (Dogs Only)

Before travelling back into the UK your dog  must be treated against tapeworm. This treatment must be given by a vet no less than 24 hours and no more than 120 hours before the scheduled arrival time in the UK.

Treatment against ticks is no longer compulsory although it is recommended as ticks in mainland Europe can carry potentially life-threatening diseases. You may also wish to protect your pet against other diseases, parasites and insects and this can be discussed with your vet.

Before planning travel to countries outside the EU, you will need to contact DEFRA to find out about any specific requirements as these will vary for each country. Our vets can then ensure that these particular requirements are fulfilled.

We stress that it is the owner's responsibility to ensure that your pets’ rabies vaccination is up to date and their microchip is readable. We are happy to check this free of charge prior to any travel arrangements.


Whether or not to neuter your pet can be a difficult and sometimes emotional decision to make. We recognise this and are ready to talk through the pros and cons with you.

Neutering involves removal of the testicles in male animals (castration) and removal of the ovaries and uterus in female animals (spaying). We usually recommend that the procedure be carried out when the animal is about six months old. This ensures that the animal doesn’t develop any unwanted ‘sex linked’ behaviour – for example: Spraying urine or ‘interacting’ with objects that they find attractive.

All neutering is carried out under general anaesthetic, which means that your pet will have to be left at the vets for a few hours. They are usually ready to come home around tea time. We generally ask that your animal comes back to the vets the day after the procedure for a check-up, and then a week later to have any remaining stitches removed.

If you are not planning on letting your pet have a litter, then we would recommend neutering. There are many advantages to having your pet neutered:

  • For females, there is less mess, less unwanted attention from males and no chance of unplanned pregnancies. The procedure also prevents infection in the uterus and can reduce the chances of the animal developing types of mammary cancer.
  • In males, there is significantly reduced chances of developing cancer of the prostate, testicles and some types of anal cancer. Neutering a male animal will also curb aggressive or enthusiastic sexual behaviour.

Many people are under the impression that neutering their pet may affect their personality. This is a bit of a myth – dogs actually become easier to train because their minds do not wander as much without those raging hormones!

Some animals can put on a bit of weight after neutering but this is easily controlled with a suitable diet – it is just a matter of adjusting your animals’ calorific intake accordingly.

Natures Vet would be happy to make you an appointment for your pet in order to discuss any questions you may have about neutering or the procedures involved.

Pre-Op Preparation


  • Please do not feed your dog after 8pm the night before the anaesthetic/sedation is due.
  • Water is allowed overnight – please take up first thing in the morning.
  • Please take your dog for a short walk prior to your appointment with us. This will allow you pet to relieve themselves.

  • Please ensure your dog is on a secure lead when visiting the practice.


  • Please do not feed your cat after 8pm the night before the anaesthetic/sedation is due.
  • Water is allowed overnight – please take up first thing in the morning.
  • Please keep your cat indoors overnight and provide a litter tray for toileting purposes.
  • Please ensure your cat is in a secure cat carrier when visiting the practice.

Rabbits & Small Furries

  • Please ensure your pet is in a secure carrier when visiting the practice.
  • Please pack a “lunch box” with your pet’s usual food/favourite treats for us to temp them following their anaesthetic.
  • Please ensure your pet has access to food and water overnight.


  • Ferrets ideally should be starved 1-4 hours pre-anaesthetic, therefore we recommend you feed a very small meal first thing in the morning (6am).
  • Please ensure that your ferret is in a secure carrier when visiting the practice.
  • Water is allowed overnight – please take up first thing in the morning.

Practice information

Paulton Surgery

  • Mon
    8:30am – 6:30pm
  • Tue
    8:30am – 6:30pm
  • Wed
    8:30am – 6:30pm
  • Thu
    8:30am – 6:30pm
  • Fri
    8:30am – 6:30pm
  • Sat
    9:00am – 12:30pm
  • Sun

Emergency Details

Please call:

01761 411705

Find us here:

Old School House Church Street Paulton BS39 7LG
get directions with Google Maps

Please call this number for emergencies:

01761 411705

Radstock Surgery

  • Mon
    8:30am – 6:30pm
  • Tue
    8:30am – 6:30pm
  • Wed
    8:30am – 6:30pm
  • Thu
    8:30am – 6:30pm
  • Fri
    8:30am – 6:30pm
  • Sat
    9:00am – 12:30pm
  • Sun

Emergency Details

Please call:

01761 411705

Find us here:

Unit 2, Radstock Retail Centre Frome Road Radstock BA3 3PT
get directions with Google Maps

Please call this number for emergencies:

01761 411705